Plans in GBP, EUR, USD and CAD

Pay for conversations, not for seats

Every plan includes the Callback Widget, which calls back website visitors, and Lead Connect, which calls your team when a form comes in. Unlimited agents and domains; you pay in credits, and a credit is a connected call.

Add Call Tracking to see which campaigns make the phone ring; it draws on the same credits. Lead Campaigns, the fourth product, runs inside Lead Connect, and its calls use the same credits too.

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Trusted by businesses in travel, insurance, property, removals and more

  • StannahJohn Charcol
  • learndirectwebuyanyhouse.co.uk
  • AmtrakKuoni
  • easigrassCelestyal Cruises
  • PickfordsStoragePal
  • Travel CenterSimply Eco
  • Miles & BarrPEMCO Insurance
  • AnyVanCapify
  • moneypennyDiamonds Factory
  • first4lawyersAcorn Insurance

Callback Widget and Lead Connect

  • Starter

    £59per month + VAT

    Up to 40 credits per month

    • Callback Widget
    • Lead Connect
    • Unlimited agents
    • Unlimited domains
    Start free trial
  • Regular

    £239per month + VAT

    Up to 200 credits per month

    • Callback Widget
    • Lead Connect
    • Unlimited agents
    • Unlimited domains
    Start free trial
  • Plus

    £479per month + VAT

    Up to 600 credits per month

    • Callback Widget
    • Lead Connect
    • Unlimited agents
    • Unlimited domains
    Start free trial
  • Custom

    Any number of credits

    Whether you need 80 or 5,000+, we'll build a package to fit.

    • Callback Widget
    • Lead Connect
    • Unlimited agents
    • Unlimited domains

Credits

What is a credit?

A credit is a successful call between your team and a potential customer.

The rule1 credit = a connected call from 5 seconds to 10 minutes. 11 minutes or longer uses 2 credits, and each further 10 minutes one more.

  • 7 minute call1 credit
  • 15 minute call2 credits
  • 25 minute call3 credits

Also need Call Tracking?

3 tracked calls = 1 credit

Call Tracking uses the same credit rule, but your credits go further: three tracked calls, each from 5 seconds to 10 minutes, use one credit. A Plus package with 600 credits gives you up to 1,800 tracked calls, or any combination of callbacks and tracking.

All packages include

  • Email alerts
  • Customer timelines
  • Call stats and analytics
  • Call recording
  • Subdivision and location selector
  • Full widget customisation
  • Custom caller ID
  • Google Analytics integration
  • Free custom setup support
  • Lead revisit alerts
  • Phone, live chat and email support

A free setup session is included

When you start, our product experts set the tool up with you so it works the way you need it to. There is no obligation to buy after your trial. Pick a time for your demo here.

Book your setup call

Enter your work email, then pick a time that suits you.

Prefer email? Write to hello@responseiq.com

Questions

Frequently asked questions

What is a credit?

A credit represents a successful call between your agents and potential customers. A connected call from 5 seconds to 10 minutes uses one credit; a call of 11 minutes or longer uses 2 credits, and each further 10 minutes one more. Credits are shared by every product on your subscription: the Callback Widget, Lead Connect and Lead Campaigns use one credit per call, and Call Tracking gets three tracked calls per credit.

Can I download my data from ResponseiQ?

Yes, all reports come with an option to export as a CSV file for your convenience.

What number does the lead see when they receive the callback?

The lead will see your phone number. You can choose the number they see in your settings.

Can someone maliciously attack or spam the widget?

To prevent abuse, the same phone number cannot request a callback within a 5-minute window. Additionally, you can block specific phone numbers or IP addresses directly through your settings.

How do I set up ResponseiQ?

Setting up ResponseiQ is straightforward and typically takes about 15 minutes. If you need assistance, our team is happy to help via chat or at support@responseiq.com.

Is there a free trial?

Yes. You can try ResponseiQ free for 7 days, with unlimited use, before you buy. Start a free trial.

What payment methods do you accept?

We accept all major payment methods.

Does ResponseiQ require complicated integration with my telephone system?

No. ResponseiQ rings the phones your team already uses, so there is nothing to install on your phone system. It works whether you have a single agent or over 100 agents across multiple locations.

How does ResponseiQ handle GDPR?

Read how we handle consent, data removal requests and data processing agreements on our GDPR page.

Partners

Our partners

  • The UK's Biggest (and best!) Community for Ambitious Business Owners. Tools, Training, Help & Support for entrepreneurs who want to get and keep more customers.

  • We are a leading graphic and web design agency in Kent. For over 25 years we have provided logo design, branding, graphic design, website design and development, online marketing strategies that work.

  • As a UK-based 24/7 global provider, Moneypenny gives you amazing people and technology to look after calls and live chat exactly as if based in your office.

  • We provide a range of digital and traditional marketing services to engage your customers and boost your profits.

Request a demo

Book a call. We will show you the Callback Widget, Lead Connect, Call Tracking and Lead Campaigns on your own site.

Book a ResponseiQ demo

Enter your work email, then pick a time that suits you.

Prefer email? Write to hello@responseiq.com