Cruise.co.uk
“It’s critical really, because without them we don’t sell anything.”
Cruise.co.uk on calling every web enquiry straight away.
In the videoShane ParkerSales Operations Director, Cruise.co.uk
B2C businesses
More calls from people shopping on your site
Holidays, insurance, removals, cars and home improvements are often bought on the phone. ResponseiQ gets your visitors and form enquiries talking to your team while they are still deciding.
Up to 24% more inbound calls with the Callback Widget
Callback Widget example: a visitor asks for a call now, in your coloursIs it for you?
If you sell better on a call, we can help
Ask yourself three questions. If the answer to any of them is yes, you are in the right place.
- Do you want more inbound calls?The Callback Widget turns website visitors into live calls with your team.
Callback Widget 
Do you want more from your web forms?Lead Connect rings your sales team straight away when a form comes in.
Lead Connect
Do you want more insight from your marketing?Call Tracking ties inbound calls to the campaign and keyword behind it.
Call Tracking
Customers by sector
Examples of B2C teams using ResponseiQ
A few of the businesses in each sector that use ResponseiQ to talk to more of their website visitors.
Travel and holidays
Holiday buyers ask for a call now or at a time that suits them, and Call Tracking shows which campaigns brought them in.
Insurance, finance and legal
Quote and enquiry forms ring your advisers straight away with Lead Connect, with the details in front of them.
Property
Viewing and valuation enquiries become calls with your team, each tied to the page and campaign behind it.
Home improvement
Visitors pricing a project ask for a callback; out-of-hours requests become scheduled calls your team picks up first thing.
Removals and storage
Quote forms ring your team straight away, and Call Tracking shows which marketing brings the enquiries.
Motoring
Visitors ask for a call from the page they are on, and your agent sees that page before they press 1.
Retail, health and education
Visitors who would rather talk get a call now or later, with the page they were on in front of your agent.
Customer videos
Hear it from our customers
Ocean Holidays
“In the first year of using ResponseiQ, we increased our call volume in our call centre by 24%.”
Ocean Holidays on more calls to the call centre.
In the videoSabrina HamiltonHead of Marketing, Ocean Holidays
See it on your own website, with a free setup session.
Customer story
In their words
“It helped us increase our calls by almost 30% and the main things is it decreased our marketing cost per lead. I'd recommend it to anyone who's looking to increase their inbound leads off their web traffic. It was really easy. We were up and running in 15 minutes.”
Products
Four products, one subscription
- Callback WidgetWebsite visitors ask for a call now or later; your team is rung first, then connected.
- Lead ConnectWhen someone submits your web form, we call your sales team straight away with the form details. Connects natively with HubSpot and Salesforce.
- Call TrackingTracking numbers tie inbound calls to the campaign, keyword and page behind it.
Lead CampaignsUpload a list of leads as a CSV: ResponseiQ calls them one by one through your team, or texts them and passes their replies to you.
Looking for B2B? See B2B customers or all industries.
Questions
Questions buyers ask
Which B2C businesses use ResponseiQ?
Businesses that sell to consumers by phone: travel and holidays, insurance, finance and legal, property, home improvement, removals and storage, and motoring. Customers include Audley Travel, Amtrak Vacations, Acorn Insurance, John Charcol, Stannah Stairlifts, Pickfords and AnyVan.
How does ResponseiQ help a B2C business?
Holidays, insurance, removals and home improvements are often bought on a call. The Callback Widget lets website visitors ask for a call now or later, Lead Connect rings your team as soon as a form comes in, and Call Tracking shows which marketing brought each call.
How many more calls can a B2C business expect?
The Callback Widget brings up to 24% more inbound calls. That is an upper figure, not a guarantee. In its customer video, Ocean Holidays says it increased call volume in its call centre by 24% in its first year of using ResponseiQ.