Lead Connect

Speed to lead: call every web enquiry while it is still warm

When someone fills in a form on your site, ResponseiQ rings your sales team straight away with the form details in front of them, then connects them to the lead.

One of four ResponseiQ products, with Callback Widget, Call Tracking and Lead Campaigns, which lives inside Lead Connect: one subscription, one credit pool, one dashboard.

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Native HubSpot and Salesforce connections. Uses the phones your team already has.

Trusted by businesses in travel, insurance, property, removals and more

How it works

From a form on your site to a call with your team

The quicker you call an enquiry back, the more likely they are to still be interested. Lead Connect makes the call happen straight away.

A lead fills in a form
On your website, or from a third-party lead source you send to ResponseiQ.
We ring your sales team
ResponseiQ calls your agents straight away and reads them the key form details.
Your agent reviews the enquiry
They see a copy of the form before they press 1 to connect.
Agent and lead are connected
After your agent answers and presses 1, ResponseiQ calls the lead and connects them to your team. The call is recorded and reported.

Agents see the enquiry before they press 1

Every call opens with what the lead asked for, so your team starts the conversation where the form left off.

The completed web form
The lead's phone number
The lead source, if you use third parties to generate leads

The lead in ResponseiQ: Taylor Brooks, phone number, a Booked service tag and location London, United Kingdom — Call Reports: the lead behind the call

Every enquiry is logged with where it came from

Calls from forms sit in the same reports as your widget and tracked calls, with the page, referrer, source and medium of each visit.

Recording on every connected call
Page, referrer, source and medium of the visit
Reports and CSV export

The visit behind a call in ResponseiQ: Chrome on mobile, page Boiler repair and servicing at northstarhome.co.uk/services/boilers, referred by google.co.uk, source google, medium cpc, campaign Autumn Service, keyword boiler repair — Call details: the visit behind the call

Native HubSpot and Salesforce lead calling

Lead Connect takes enquiries from your website forms and from third-party lead sources, and connects natively with HubSpot and Salesforce. Calls ring the phones your team already has.

Native HubSpot and Salesforce connections
Website forms and third-party lead sources
No new phone system to install

Website forms
Third-party lead sources

HubSpot
Salesforce
Your team’s phones

Lead Connect: enquiries in from your forms and lead sources, out to HubSpot, Salesforce and your phones

Customer video

Cruise.co.uk: every web enquiry called while it is warm

50% “Our webform contact rate doubled from 25% to over 50%”

“It’s critical really, because without them we don’t sell anything.”

In the videoShane ParkerSales Operations Director, Cruise.co.uk

Lead Campaigns

Call or text a whole list of leads, on your schedule

Lead Campaigns is the fourth ResponseiQ product, and it lives inside Lead Connect. Upload your leads as a CSV and choose a campaign type: a call campaign rings your team and connects each lead in turn; an SMS campaign texts every lead and brings their replies back to your team.

01Callback WidgetVisitors ask for a call
02Lead ConnectCall form enquiries fast
03Call TrackingSee which marketing worked
04Lead CampaignsInside Lead Connect

Lead Campaigns in ResponseiQ: Boiler service reminders (calls, 2 minutes apart) and Winter Boiler Check (SMS, 10 per minute) processing, Quote follow-ups scheduled, Spring service list paused, Autumn Service enquiries completed, each with Delete, Pause or Resume and View Calls — Lead Campaigns: every call and SMS campaign, with its interval, status and controls

Pause and resumePause a campaign if your team gets more calls than expected; resuming schedules the cancelled calls again.
Check duplicate leadSkip numbers already called or texted in the last X days.
View callsJump to the campaign's calls in Call Reports, with the data imported from the CSV.

Call campaigns

An auto-dialer for your lead lists

A call campaign works down your list for you. ResponseiQ rings your team, then connects each lead, one call at a time, through the same call flow and credits as Lead Connect.

Start straight away, or schedule a date, start time and optional end time within your company hours
Choose 1 to 60 minutes between calls
Give each lead a preferred date in the CSV, using the example template

Create a Campaign: Boiler service reminders, campaign type Call, scheduled 10-11-2026 from 09:00 AM to 12:00 PM, 2 minutes between calls, duplicate check 30 days, CSV service-reminders.csv; beside it, its Call List: Taylor Brooks and Avery Grant connected with Amelia Jones, Jordan Price and Morgan Ellis scheduled — A scheduled call campaign, and the calls it has placed so far

SMS campaigns

Texts that turn into conversations

An SMS campaign texts every lead on the list from an SMS template, personalised with tags such as [Name] and [Company Name]. When a lead replies, the reply goes to the email address you choose. Your agent answers by replying to that email, and the lead gets the answer as a text.

Preview each message with its character count and credits
Send them all at once, or a set number per minute
Every conversation is logged in SMS Reports, with filters and CSV export

An SMS template, Winter Boiler Check, with [Name] and [Company Name] tags, 125 of 480 characters, 1 credit, and its phone preview; beside it, Taylor Brooks's thread in SMS Reports: the campaign text, Taylor's reply, the reply emailed to the team, and Amelia Jones's answer sent back as a text — From SMS template to SMS Reports: one lead, start to finish

A free setup session is included

When you start, one of our product experts sets Lead Connect up with you, so it works the way your team works. There is no obligation to buy after your trial. Pick a time for your demo here.

Prefer email? Write to hello@responseiq.com

Included with every product

Call recording
Alerts
Customer timelines
Reports and CSV export
Unlimited agents and domains
Free setup session

Callback WidgetWebsite visitors ask for a call now or later; your team is rung first, then connected.
Learn more about Callback Widget
Call TrackingTracking numbers tie inbound calls to the campaign, keyword and page behind it.
Learn more about Call Tracking

Questions

Questions buyers ask

What is speed to lead?

Speed to lead is how quickly you call a new enquiry back. The sooner you call, the more likely the lead still wants to talk. Lead Connect rings your sales team the moment a web form is submitted, with the form details in front of them, then connects them to the lead.

Which CRMs does Lead Connect work with?

Lead Connect connects natively with HubSpot and Salesforce, so new enquiries in your CRM can be called straight away and the calls are logged against them.

What is Lead Campaigns?

Lead Campaigns is the fourth ResponseiQ product and lives inside Lead Connect. Upload a list of leads as a CSV: a call campaign rings your team and connects each lead in turn, and an SMS campaign texts every lead and brings their replies back to your team. It uses the same credits as Lead Connect (see pricing).

Is ResponseiQ an AI tool or a call centre?

No. ResponseiQ is not an AI product, a chat tool or a contact centre. Calls follow rules you set, such as your opening hours and which agents to ring, and they ring the phones your team already uses.