For businesses that sell by phone

More calls from the traffic you already pay for.

ResponseiQ gets your website visitors and form enquiries on the phone with your team straight away, and shows you which marketing made them call.

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bOnline: inbound calls from landing pages up 16.5% in 10 weeks

  • Callback Widget
  • Lead Connect
  • Call Tracking
  • Lead Campaigns
  1. One call, start to finish, in ResponseiQ screens from a sample account
  2. The ResponseiQ Callback Widget in hours: Sales Enquiries, New Business Team, asking for a number, with Call me now and Call me later buttons
  3. The call in ResponseiQ Call Reports: Taylor Brooks, 07000000963, connected today at 17:15; agent Amelia Jones, 3m 3s, outcome Booked service; recording 3:03
  4. The same call's marketing: source Paid Search (google, cpc), campaign Autumn Service, keyword boiler repair, landing page /services/boilers
  • Up to 24% more inbound calls

  • About 15 minutes to set up, with a free session

  • 4 products, one subscription

Trusted by businesses in travel, insurance, property, removals and more

  • StannahJohn Charcol
  • learndirectwebuyanyhouse.co.uk
  • AmtrakKuoni
  • easigrassCelestyal Cruises
  • PickfordsStoragePal
  • Travel CenterSimply Eco
  • Miles & BarrPEMCO Insurance
  • AnyVanCapify
  • moneypennyDiamonds Factory
  • first4lawyersAcorn Insurance

One platform, four products

From the first click to a live call, and back to the ad that paid for it

One subscription, one credit pool and one dashboard. Start with one product or run all four.

Callback Widget

Turn website visitors into live calls

Add a Call Me Back button to your site. A visitor leaves their number, ResponseiQ rings your team straight away, tells the agent who is waiting and which page they were on, then connects the call.

  • Visitors choose a call now or at a time that suits them
  • Out-of-hours requests become scheduled callbacks
  • Works in 13 languages
The ResponseiQ Callback Widget asking a visitor to choose the best day and time for a callback, with a Schedule Callback button
Callback Widget example: the visitor picks a day and time, in your colours

Lead Connect

Call every web enquiry while it is still warm

When someone fills in a form on your site, ResponseiQ rings your sales team straight away with the form details in front of them, then connects them to the lead.

  • Agents see the enquiry before they press 1
  • Native HubSpot and Salesforce connections
  • Uses the phones your team already has
More on Lead Connect
A connected call in ResponseiQ Call Reports from Taylor Brooks today at 17:15, with its call recordingThe lead behind the call: Taylor Brooks, phone number, a Booked service tag and location London, United Kingdom
Call Reports: the call, its recording and the lead behind it

Call Tracking

See which marketing made the phone ring

Dynamic and static tracking numbers tie every inbound call to the campaign, keyword and page that drove it, so you can move budget to what brings in calls.

  • Feeds Google Analytics, Google Ads and Bing Ads
  • Reports by source, campaign and keyword
  • Call recording and CSV export included
More on Call Tracking
ResponseiQ Call Reports: today's callers, each with the source, campaign and keyword behind the call, such as Paid Search, google, cpc, Autumn Service, boiler repair
Call Reports: every caller with the source, campaign and keyword behind the call

Lead Campaigns

Call or text a whole list of leads

Upload your leads as a CSV. A call campaign rings your team and connects each lead in turn, straight away or on a schedule; an SMS campaign texts every lead and brings their replies back to your team as conversations.

  • 1 to 60 minutes between calls, within your company hours
  • Two-way SMS: your agent replies by email, the lead gets a text
  • Lives inside Lead Connect, on the same credits
Lead Campaigns in ResponseiQ: call and SMS campaigns with their interval and status (processing, scheduled, paused, completed) and Delete, Pause, Resume and View Calls controls
Lead Campaigns: every call and SMS campaign with its status

One dashboard for every product

Requests, calls, recordings and marketing sources land on one timeline for each customer.

Included with every product

  • Call recording
  • Alerts
  • Customer timelines
  • Reports and CSV export
  • Unlimited agents and domains
  • Free setup session
The ResponseiQ dashboard for 30 October to 5 November: 162 leads, 128 connected (79%), with leads by day: connected, missed by customer, missed by agent and cancelled
Dashboard: leads and outcomes across every product

Customer stories

What our customers say

“…inbound calls from landing pages increased 16.5% over a 10-week period, leading to a significant increase in sales.”

Casey SolomonHead of Marketing, bOnlineRead the bOnline case study
Capify

“ResponseiQ completely revolutionized our business; it not only generates lots of additional new enquires but provides a better customer journey …”

Sian CrookellMarketing, Capify
The Flight Guru

“It helped us increase our calls by almost 30% and the main things is it decreased our marketing cost per lead …”

Ravi AroraCEO, The Flight Guru
Inspiring Travel

“It's been an excellent asset to our lead generation efforts. Total leads have gone up and clients respond very well to the speed of callbacks we're now able to deliver …”

Sam MaleyMarketing Manager, Inspiring Travel CO
Web Creation UK

“We've seen conversion rates on website visitors increase which frankly means more revenue for our business …”

Leon MillardCEO, Web Creation UK
Attraction World

“Incoming calls to our call center have increased by 50% just by implementing this simple tool …”

Vanessa MatthewsOperations Manager, Attraction World
More customer storiesRead how other phone-selling teams use ResponseiQ.NorthShore Care case studyEffective Coverage Insurance case study

Questions

Questions buyers ask

What is ResponseiQ?

ResponseiQ is software for businesses that sell by phone. It gets your website visitors and form enquiries on the phone with your own team straight away, and shows which marketing made them call. Its four products, the Callback Widget, Lead Connect, Lead Campaigns and Call Tracking, run on one subscription with one shared pool of credits.

Do I buy each product separately?

No. All four products run on one subscription with one shared pool of credits and one dashboard. Start with one product or run all four; see plans and credits.

Is ResponseiQ an AI tool or a call centre?

No. ResponseiQ is not an AI product, a chat tool or a contact centre. Calls follow rules you set, such as your opening hours and which agents to ring, and they ring the phones your team already uses.

How quickly does ResponseiQ connect a lead to my team?

ResponseiQ rings your team straight away. Your agent answers, hears who the lead is and what they asked about, and presses 1; ResponseiQ then calls the lead and connects them. How long that takes depends on your agent answering, so we never promise a fixed number of seconds.

Which tools does ResponseiQ work with?

Lead Connect connects natively with HubSpot and Salesforce. Call Tracking feeds Google Analytics, Google Ads and Bing Ads, so calls appear next to your web conversions.

How long does setup take?

About 15 minutes. Every plan includes a free setup session with one of our product experts, and setup support is free.

Where are ResponseiQ’s customers?

Most of our customers are in the UK, and we also work with businesses in the US, in travel, insurance, finance, property, removals and B2B services. Response IQ LTD was founded in London in January 2016.

Request a demo

Book a call. We will show you the Callback Widget, Lead Connect, Call Tracking and Lead Campaigns on your own site.

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Prefer email? Write to hello@responseiq.com